Introduction Welcome to Z-CoiL Footwear. Protecting your privacy and personal information is a top priority for us.
This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit our website, purchase products, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit our website, purchase products, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect We may collect the following types of personal information:
1. Personal Information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (e.g., credit/debit card information)
2. Account Information:
- Account username and password
- Order history and purchase details
- Communication records
3. Technical Information:
- IP address
- Browser type and version
- Device type, operating system, and platform
- Website activity details, including referral sources, browsing activity, and duration of visits
4. Cookies and Tracking Data:
- Information about your preferences and browsing behavior
- Details about your interactions with our website, advertisements, and content
5. Optional Information:
- Feedback and survey responses
- Social media profile (if linked with your account)
Purpose of Data Collection We use your personal information for the following purposes:
- Order Fulfillment: Process, ship, and deliver your orders.
- Customer Support: Respond to inquiries and resolve complaints.
- Account Management: Manage and secure your account.
- Service Improvement: Analyze data to enhance our website, services, and user experience.
- Marketing and Promotions: Send newsletters, promotional offers, and updates (only with your consent).
- Legal Compliance: Comply with legal requirements and regulations.
- Fraud Prevention: Detect and prevent fraud, unauthorized transactions, or security breaches.
Sharing of Information We do not sell your personal information. However, we may share your data with trusted third parties in the following cases:
- Service Providers: Payment processors, shipping companies, and IT service providers.
- Legal Authorities: When required by law, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
- With Your Consent: When you explicitly agree to share your information.
Data Security We employ advanced technical and organizational measures to protect your data:
- SSL encryption for secure transactions
- Firewalls and intrusion detection systems
- Access controls to limit data access to authorized personnel
- Regular security audits and assessments
Despite our best efforts, no system is completely secure. We cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website:
- Improve website functionality and performance
- Personalize content and offers
- Analyze traffic patterns and user behavior
You can modify your cookie preferences in your browser settings. However, disabling cookies may limit certain features on our website.
Your Rights You have the following rights concerning your personal data:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Restriction: Request restrictions on data processing.
- Data Portability: Request a copy of your data in a portable format.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us using the details provided below.
Third-Party Services and Links Our website may include links to third-party websites or services.
We are not responsible for their privacy policies or practices. Please review their policies before providing any personal data.
International Data Transfers Your information may be transferred to servers located outside your country.
We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.