How long does shipping take?
Shipping usually takes 5-10 business days. Once shipped, delivery takes approximately 3-8 days, excluding customs clearance.
The estimated delivery time may vary depending on customs processing.
How much is the shipping fee?
Shipping fees vary by region and will be displayed at checkout.
How can I track my order?
Once your order is shipped, you will receive a tracking number via your customer page. Use this number to check your shipping status.
Do you offer international shipping?
Yes, we offer international shipping to most regions in Asia.
Shipping destinations are manually entered during checkout, and we do our best to accommodate all orders.
If shipping to your location is not available, we will contact you directly. In some cases, we may need to cancel the order due to delivery limitations.
Please note: Online orders are currently not available within South Korea.
If you're in Korea, we recommend visiting one of our offline stores for a personalized fitting experience.
For assistance, feel free to call us at 02-1577-7501.
Can I change my shipping address after placing an order?
Once an order is placed, the shipping address cannot be changed. If you have any issues, please contact customer support.
Why was my order returned to Korea?
Orders may be returned due to unsuccessful delivery attempts or incomplete customs procedures.
If your order is returned, the original shipping fee and any return costs will be deducted from your refund.
We are not responsible for incorrect addresses, so please double-check your shipping details before completing your purchase.